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  • What is gold plating?
    Gold plating is a process where a thin layer of gold is bonded onto a base metal. Plating is quite common in the jewelry world, with gold and rhodium being two popular types. This process was invented by an Italian chemist, Luigi Brugnatelli in 1805, the first person to plate a thin coat of gold onto silver.
  • Is gold plated real gold?
    Yes, gold plating is real gold but because of how little gold is used, however, it doesn’t hold the value of gold. The purity of the gold used in gold plating ranges just like solid gold. The lowest purity is usually 10K and the highest is 24K gold. When it comes to gold plating, the main difference in these types of gold is the color it produces rather than in the value. The higher the purity of the gold, the more gold-like the color is. However, the value doesn’t change much because of how little gold is used, regardless of the purity levels.
  • How long does gold plating last?
    Gold plating wears out over time and can flake off, exposing the base metal underneath. It also loses its luster and fades with time. In general, plating can last for up to two years with proper care.
  • How do I look after and restore gold plated jewelry?
    By taking proper care of gold-plated jewelry, you can extend its life and keep it bright and beautiful. Here are some steps to take: 1. Keep gold plated jewelry away from chemicals, oils and makeup. It’s a good idea to always put on your plated jewelry last, after applying makeup, hairspray and perfumes. When doing chores, take off gold plated jewelry as the chemicals in soaps, detergents and cleaners can impact the plating. 2. It’s a good idea to keep your hands clean when handling gold plated jewelry so try to wash them before putting on and taking off your jewelry. 3. Don’t expose gold plated jewelry to chlorinated or salty water. This means taking off the jewelry before swimming in pools, hot tubs or the sea. 4. Body oils and sweat can impact gold plating. To counter this, wipe the jewelry down or clean it frequently to get rid of these pollutants. 5. Cleaning your gold-plated jewelry regularly is important to prolong its life. Use a mild liquid soap or a professional jewelry cleaning solution like this one hand warm water when doing this. Avoid any harsh chemicals or abrasive cleaners. Avoid brushing or rubbing the plated jewelry, as this can make it flake, exposing the metal below. 6. Keep gold plated jewelry from rubbing and friction as this will cause the piece to wear down quickly and to flake off. This can happen when you layer gold plated jewelry and they rub against each other. It’s best to wear the piece of jewelry by itself.
  • Is my payment secure?
    At Strands28, we take online security very seriously. At no point do we store any financial information on our servers. Strands28 partners with trusted and reputable third party hosting agents and payment providers to ensure the security of personal data. All credit card details are entered on a secure server using Wix Payments. The transfer of the purchase details from our site to Wix Payments are encapsulated using their encrypted and digitally signed protocol which is secure.
  • Who do I contact about my order?
    If you have any questions about your Invoice, please Contact Us quoting your order number. We will be more than happy to help answer any questions or resolve any problems.
  • Can I use more than one discount code?
    Unfortunately, we can only allow one discount code per order. If you do attempt to apply more than 1 code to your order, the best discount will be applied.
  • Where is Strands28 based?
    We have offices in New York City, NY and Orange County, CA!
  • I'm interested in influencer and blogging opportunities, who do I contact?"
    If you LOVE our brand and the look of our products and can’t wait to show the world, we would love to collab with you! Here's how to start: 1. Tag @strands28 and #myStrands28 in your Instagram posts 2. Send us a DM! Also, you can apply to be an exclusive Strands28 VIP member by clicking here.
  • I have a question / concern, who do I contact?"
    Feel free to contact us by reaching out via our Contact Us page.
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